Terms of Sale

These Terms of Purchase set out how you (the User) can make purchases from our Site. Please read them carefully. We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase. Ahead of making any purchase you will be asked to tick a box on our Site which says “I Accept the Terms and Conditions of Sale”. In ticking that box, you will be accepting the terms set out here.

We are based in the UK and our Terms of Purchase are governed by UK legislation. Our digital documents can be downloaded worldwide. 

The Terms of Use for our Site and our Privacy Statement can be found on separate pages. 

It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist. 

Purchase Terms for Digital Downloads and Training

We have worked hard to create digital products and trainings which are of a high standard and support our clients to create high quality websites quickly and effectively as well as accomplishing other website related tasks.

If you buy a website template you are purchasing access to a digital asset, you will not receive a physical product. You will receive instant access automatically once your payment has been processed. You can then download and save to your device.

If you buy a training you are purchasing access to a digital asset, you will not receive a physical product. You will receive instant access automatically once your payment has been processed. You will then be able to work through the training material.

Refunds: As you receive instant access to website template files and trainings you will not be entitled to receive a refund so do check that you are purchasing the correct product or service to meet your needs. Your other statutory rights to a refund remain in place in the usual way.

Intellectual Property: Please be advised that we reserve all rights to our intellectual property for both our customised and non-customised products and services. This means that whilst you are free to use the download digitally or print out a copy for personal use you are not permitted to copy, distribute, adapt, edit or share any of our products with third parties.

Important Disclaimers: Please be aware that you are purchasing a digital product only. You will not receive a physical product and there will be no 1:1 or group training. Should you require further support get in touch and we can advise you of the options to work with us further, additional fees will apply. 

Whilst we have taken great care to build our templates, we cannot guarantee any results from your website as a result of using one of our templates. This includes but is not limited to revenue generated, visitors, or new clients. The performance of any website is dependent on different factors, many of which are beyond our control.

The Google Analytics 4 training is for information only and has not been authorised by the Information Commissioner’s office or the UK government with regards to GDPR compliance. No responsibility is taken for GDPR compliance after following this training.

Ivory Mix is the copyright holder of the photos. The photos included within your template may only be used on this template. You may not extract and use these photos outside of this template. Should you want an extended license to use the photos in a different application, you may do so by purchasing them at Ivorymix.com or by becoming a member of the Ivory Mix Membership.

Technical Difficulties: Should you have any problems with downloading your file or be unable to access the download please email us, placing ‘Tech Query’ in the subject field and send your email to support@kimscotland.com

Additional Circumstances:

Should you consider that you have grounds to obtain a refund which are not set out above you should email support@kimscotland.com to set out your refund request. 

All refunds are provided in accordance with your statutory rights. 

Law and Jurisdiction:

These terms and any claim or dispute arising in relation to any purchase will be governed by English law. You and we agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any such claim or dispute.